FreeNew 20-minute training: watch an AI receptionist answer a real call and book the job.Watch free →

Playbook · Answer after-hours calls with AI Voice

Book jobs while you sleep

An AI receptionist that picks up nights, weekends and overflow, books the appointment and emails you the transcript.

Show me howHave us build it

New to LeadDragon? Get the platform and a team for $97/month →

A homeowner's water heater bursts at 9pm. They call three companies. Two go to voicemail. The third picks up, gets the address and books 8am. Guess who gets the job.

An AI receptionist answers every call you can't: nights, weekends and the lunch rush. It takes the details, books the appointment and emails you the transcript.

Here's how to set one up so it sounds like your business.

What you'll have

  • Every after-hours call answered
  • Caller name, number, address and reason collected
  • Appointments booked on your calendar, or urgent calls flagged
  • A summary and transcript after every call

Have these ready

  • Your hours, services and service area written down
  • The questions you ask every new caller
  • What counts as an emergency for you

Do it yourself · Intermediate · About 2 hours

Here's exactly how.

  1. 1

    Write down how you answer the phone

    Your greeting, the questions you ask, what you never promise on the phone and when a call is urgent. This becomes the agent's instructions.

  2. 2

    Create the agent

    In AI Agents, open Voice AI and create an agent. Give it your business details and the information it should collect from every caller.

  3. 3

    Decide when it answers

    Route calls to the agent after hours, on weekends and when nobody picks up during the day.

  4. 4

    Connect your calendar

    If you book appointments, connect the calendar so the agent can offer real open times.

  5. 5

    Send yourself the transcript

    Set the agent to send a summary and transcript by email or text after every call, so you don't have to log in to see what happened.

  6. 6

    Test like a customer

    Call at night from your cell. Try a normal request, an emergency and a hard question. Tighten the instructions after each test.

Tips from our team

  • Tell callers they're speaking with an assistant. Honesty keeps trust high.
  • Start with after hours only. Expand to overflow once you trust the answers.
  • Read the first week of transcripts. Five minutes of edits fixes most issues.

Stuck on a step? Bring it to weekly office hours or ask in 24/7 live chat. That's what they're for.

Do it yourself, or hand it off.

Not on LeadDragon yet?

Get the platform and a team for $97/month.

Same HighLevel software you'd buy direct, plus a 1-hour onboarding call, weekly office hours and 24/7 live chat. Month to month, 30-day money-back guarantee.

Create your accountSee pricing

Rather not build it yourself?

Our team can set it up for you.

Funnels, websites, automations, texting, AI chat and AI Voice. Book a call, tell us what you need, and we'll scope it with you.

Book a build callDone-for-you services

Next playbooks

Start answering every lead this month.

$97/month with a 1-hour onboarding call and a team on call after. Prefer to talk it through first? Book a demo.

Create your accountBook a demo

Month to month. 30-day money-back guarantee.