A no-show costs you the hour, the drive and the job. Most no-shows aren't rude. They forgot.
Reminders cut the forgetting. A friendly reschedule text brings many of the rest back. Set it up once and it runs on every appointment.
Playbook · Cut no-shows with reminders and reschedules
Fill the slots no-shows leave empty
Confirmations and reminders that get people to show up, and an automatic reschedule text for the ones who don't.
New to LeadDragon? Get the platform and a team for $97/month →
What you'll have
- A confirmation when someone books
- Reminders a day before and an hour before
- A reschedule text when someone misses
- A clear record of who showed and who didn't
Have these ready
- A calendar set up for bookings
- Approved texting registration
- Your cancellation and reschedule policy
Do it yourself · Beginner · About 1 hour
Here's exactly how.
- 1
Confirm every booking
In Automation, create a workflow triggered when an appointment is booked. Send a text and email with the date, time, address and what to bring.
- 2
Remind them twice
Add reminders 24 hours and 1 to 2 hours before the appointment. Ask them to reply C to confirm.
- 3
Mark appointments after they happen
Have your team mark each appointment as showed or no-show. It takes seconds in the calendar or the mobile app.
- 4
Trigger on no-show
Create a workflow triggered when an appointment's status changes to no-show. Send a friendly text with a link to rebook.
- 5
Follow up again
If they haven't rebooked in two days, send one more text, then create a task for someone to call.
- 6
Watch the numbers
Check your show rate monthly. If it drops, test a different reminder time or message.
Tips from our team
- Make the reschedule text kind. People who feel judged don't rebook.
- A booking link in every reminder makes rescheduling easier than skipping.
- Deposits at booking cut no-shows further for high-value appointments.
Stuck on a step? Bring it to weekly office hours or ask in 24/7 live chat. That's what they're for.
Do it yourself, or hand it off.
Not on LeadDragon yet?
Get the platform and a team for $97/month.
Same HighLevel software you'd buy direct, plus a 1-hour onboarding call, weekly office hours and 24/7 live chat. Month to month, 30-day money-back guarantee.
Rather not build it yourself?
Our team can set it up for you.
Funnels, websites, automations, texting, AI chat and AI Voice. Book a call, tell us what you need, and we'll scope it with you.
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Start answering every lead this month.
$97/month with a 1-hour onboarding call and a team on call after. Prefer to talk it through first? Book a demo.
Month to month. 30-day money-back guarantee.
