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What To Do If Your Send Email Trigger Action Is Not Firing

If your Send Email trigger action is not firing, check these four common errors to troubleshoot:

  1. Ensure custom values are valid.
  2. Check custom values to confirm they are correctly entered with {{ }} and no extras.
  3. The From field is formatted as an email address: [email protected], not a name “The Demo Company.”
  4. The To field email addresses have proper formatting e.g. [email protected] or [email protected]
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