If you’re experiencing trouble with a page not loading, you may see a loading icon in the center of the screen. It is also possible a page just simply won’t load at all. The most common resolution for this is to clear your cache/cookies/history. The steps vary slightly depending on what web browser you’re using. Here’s steps for how to resolve in a Google Chrome browser, the most common option for users of this system. (Scroll down for some Safari troubleshooting tips.)
Step 1: Clear Your Site Data.
Step 2: Clear Your Cookies.
Step 3: Do a hard refresh of the web browser.
Step 4: Reset Chrome Flags.
To clear your cache in Safari, follow these steps:
Step 1: Click the “Safari” drop-down menu.
Step 2: Select “Preferences”. Click on the “Advanced” tab.
Step 3: Choose the “Show Develop” menu in menu bar checkbox, and then close the Preferences window.
Step 4: Choose the “Develop” drop-down menu.
Step 5: Click “Empty Cache”.
Step 6: Refresh your web browser.
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