Round Robin Campaigns are useful for businesses with multiple users on their staff. Round Robin Campaigns assign leads to users on a 1:1 basis. This allows all users (often salespeople) to be assigned leads in a fair and unbiased manner.
Step 1: Create multiple users. You need to have multiple users set up within the system in order for them to do a ’round robin’ assignment.
Follow the steps below to create multiple users.
Step 2: Assign multiple users to a campaign. Users must be assigned to a campaign in order to turn it into a Round Robin campaign.
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