Step 1: Navigate to Settings > SMTP and MailGun Service. Here you will see Forwarding Address, BCC Emails, and a toggle for Forward to assigned user. Choose your preferences based on the descriptions below:
Step 2: Click Save to save your changes.
Note: With the forwarding address setup, if you reply to an email from a lead directly in your email inbox, it will only sync if you keep the same email thread. We recommend you communicate only through LeadDragon at all possible to avoid any missed emails.
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