There are several ways that you can mask, or spoof, your email in the system. Masking your email will allow emails sent from the system to come from any email address that you choose. Perhaps your SMTP settings have a general company email like [email protected] but you want a campaign to send emails from [email protected], or from a user’s email address, follow these steps to learn how:
Step 1: Masking Your Email In Campaign Configuration
Step 2: Masking Your Email Through Assigning A User
NOTE: If you run a test and you receive the email with something that looks like the screenshot above, the VIA is related to your email configuration. To understand more about that, check out our other email-related articles.
Deliverability Troubleshooting: If you have trouble with email deliverability, check out our Help Library article on domain settings – some domains will block or flag emails as spam if the email addresses are from different domains.
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